Archive Monthly Archives: October 2018

How Much of Your E-Delivery Arrives?

Just because something was sent, doesn’t mean that it is always delivered as expected.

What is the deliverability of your essential customer communications?

We recently saw an Uber Eats driver in Melbourne caught taking a chip from a customer’s delivery.  This example

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Kicking Goals with The New SoCR™

After a Soccer World Cup victory to France a few months ago, we want to introduce you to The New SoCR™!

The New Science of Customer Retention™ is the new World Game where you can either kick goals and keep customers, or not and lose them!

People WANT to be engaged with their product & service suppliers because it

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